Your wp-admin login is refusing you. The password reset email never arrives, the two factor code is gone, the redirect loops forever, or the account has been silently stripped of admin. A senior engineer restores your access the same day, at the database and file level, then hardens the account so it cannot happen again. Flat $249. Written access or refund guarantee.
Fixed today or refund. Flat $249, no hourly meter.
Last updated · Reviewed by Ali Yasin Jatoi
You click lost your password, the confirmation shows, and nothing arrives. Not in inbox, not in spam. WordPress cannot send mail, or the email address on the user is stale.
You submit the correct password. The URL changes to wp-admin for a moment, then bounces back to wp-login. Usually a cookie, a cache, or an SSL redirect issue.
Two factor was enabled on an old phone. The phone is lost, wiped, or replaced. You know the password but the second step refuses you.
You can log in, but the dashboard has no menus. A plugin, a rogue admin, or a bad role import demoted you from administrator to subscriber. Common after a breach or a mismanaged handover.
WordPress uses PHP mail by default and most hosts and inboxes drop it. We connect a real SMTP provider so the reset works, then rebuild your account access.
Typical fix: 20 to 40 minutes
The siteurl and home options do not match the actual URL after a migration or SSL change, so the cookie is set on the wrong domain and every login bounces.
Typical fix: 15 to 30 minutes
We bypass the 2FA plugin at the database level, restore your access, then re-enable a fresh 2FA on a device you actually control, with backup codes stored safely.
Typical fix: 20 to 40 minutes
We restore administrator on your account at the database level, or create a fresh admin over WP-CLI, then audit the user table for other unauthorised changes.
Typical fix: 20 to 45 minutes
A security plugin renamed wp-login to a custom slug or restricted admin to a specific IP that has since changed. We identify the plugin, unhide the login, and let you back in.
Typical fix: 15 to 30 minutes
An attacker created their own admin, deleted yours, or changed your email. This is a security incident, not a login issue. We treat it as an incident, restore access, remove the attacker, and audit the site.
Typical fix: 1 to 3 hours
Over SFTP or SSH, we create a fresh administrator account in under 15 minutes, hand you a one time password, and confirm you are back inside wp-admin.
We audit the user table, the auth cookie logs, the security plugin config, and the recent activity, so we know exactly which of the six causes locked you out.
New email, new password, real 2FA on a device you control, backup codes stored offline, and every other admin account audited so none is a leftover from an old contractor.
SMTP configured so future resets always arrive, admin URL restored to a sane pattern, activity log turned on, and a written post mortem for your records.
Two paths. Self serve, log in over SFTP or your host file manager, open wp-config.php, and reset your password over phpMyAdmin using the user_pass column and MD5 hashing. Or with our help, share access and a senior engineer restores your account inside 15 minutes for a flat 249 dollars, plus a proper post mortem so it does not repeat.
In 8 out of 10 cases, the host or the recipient inbox is silently dropping the mail because WordPress is sending over PHP mail with no SPF, DKIM, or DMARC alignment. The fix is to install a real SMTP provider such as Postmark, SendGrid, or Google Workspace SMTP, then re-issue the reset. We do both in the same session.
Flat 249 dollars for a standard single site admin recovery, done by a senior engineer, with a written access or refund guarantee. Median restore is inside 30 minutes. Cases involving a breach, a lost 2FA, or a WooCommerce customer account leak are quoted after a free 15 minute triage.
Yes. We disable the 2FA plugin at the database level, log you in on your password only, then enable a fresh 2FA on a device you actually control, plus printed backup codes. If the site was breached, we also audit every admin session and every recent user change.
Your user was demoted from administrator to a lower role, or a plugin is restricting your capabilities. We restore administrator at the database level in under 20 minutes, then audit who or what changed the role, since a silent demotion often signals a compromise.
Four things. SMTP configured so reset emails always arrive, 2FA on a shared team device with printed backup codes, an admin activity log so unwanted role changes show up in seconds, and a real engineer on retainer for the moment something slips through. Our 99 dollars per month care plan covers all four.
If you were locked out after a suspicious admin appeared.
When wp-login itself returns a 500.
When wp-admin loads blank instead of the login form.
Full emergency service hub for every WordPress fire.