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Post update crash recovery

A WordPress update broke your site, and we fix it fast

When an update crashes your site or breaks features, we diagnose what changed, fix it, and roll back safely if needed, all while protecting your data.

Last updated · Reviewed by Ali Yasin Jatoi

Reviewed by Ali Yasin Jatoi, Founder & Lead Engineer· Updated 2026-07-03
11 min median response24/7 senior engineerFixed quote, no card30 day money back

30 day money back · No lock in contract · A real engineer, never a ticket queue

A WordPress engineer replies within 1 business hour. 150+ WordPress sites managed by founder at Pearl Lemon No card, no contract

Free. No sales pitch. If we are not the right fit, we will tell you who is.

Secure and private 30 day money back No lock in contract

The update that was meant to help just took you offline

The site crashed or looks broken right after updating

A feature your business relies on suddenly stopped working

You are not sure whether to roll back or push forward

How we get you back online

  1. 1

    Triage within 4 hours

    A senior engineer picks up fast, confirms the symptom, and tells you exactly what is happening in plain language.

  2. 2

    Stabilise the site

    We work at the server and database level to restore revenue generating operations, not just paper over the error.

  3. 3

    Fix the root cause

    Once you are back online we close the underlying issue so the same failure does not return next week.

What you get

  • 4 hour emergency response from a senior engineer
  • Server and database level diagnosis, not guesswork
  • Safe rollback when needed, with your data preserved
  • Root cause fixed so it does not happen again
  • A clear write up of what broke and why
  • No admin credentials needed to start the assessment

What changes for you

  • Your site is back and earning again, fast
  • You talk to a real engineer, not a chatbot
  • The same failure is closed for good

Questions, answered

Can you undo a bad update?+

Yes. We can roll back safely while preserving your data, or fix the underlying conflict so you can stay on the new version.

How did the update break things?+

Usually a conflict between the update and a plugin, theme, or custom code. We pinpoint the exact clash rather than guessing.

How fast can you help?+

A broken site is an emergency, triaged within 4 hours by a senior engineer.

Can you stop it happening again?+

Yes. We can move you to a tested staging based update process so updates never break the live site again.

Let us take this off your plate

Book a call and we will review your site before recommending anything. No admin credentials needed to start.

Evidence on request

Every fix is recorded. Every outcome is verifiable.

We have 500 plus recorded engineer sessions covering migrations, malware cleanups, speed wins, and emergency recoveries. Most clients are under NDA, so we cannot publish them publicly. On a 20 minute discovery call we will show you the recordings, dashboards, and before and after numbers most relevant to your situation.

  • Loom walkthroughs of real client recoveries, narrated by the engineer who did the work.
  • Anonymised case files with PageSpeed, GSC, and uptime evidence, NDA respected.
  • References from named clients available on the call when there is a fit.

On your discovery call you will see

500+

Recorded fixes

150+

Founder track record

100%

Confidential

Book a 20 minute call

No pitch. We will show evidence relevant to your site.

Emergency Book a call