WordPress problems, fixed today
Pick the error that matches yours. Each page has the real cause, the real fix, and a way to send your site straight to a senior engineer.
Our approach
How we fix WordPress problems (and why it works)
Every playbook below follows the same shape because incident recovery is a discipline, not a guess. Reproduce the fault on a clone, isolate the smallest thing that changed, forward-fix if it's safe and fast, restore-and-forward-fix if it isn't. We publish the causes and steps in plain English so you can validate whoever ends up doing the work, us or someone else.
What you won't see: "clear your cache and try again". If a problem made it to this page, the cheap fix already failed. Every entry is written from real recoveries on the 150-site fleet we manage, the proof block on each page names the actual incident.
Response promise
- 15-minute median emergency acknowledgement last month, a human, not an auto-reply.
- One clean restore included on every plan if the fix requires it. No emergency surcharge.
- Written incident report after every fix, what broke, why, what changed to prevent it.
- Reviewed by Ali Yasin Jatoi, former fleet manager of 150+ Pearl Lemon internal WordPress sites since 2019.
Pick your problem
WordPress critical error
Your site is not gone and your data is almost certainly safe. We get most critical errors fixed within hours.
See the fixCan't log into wp-admin
A lockout almost never means you were hacked. We can get you back in through your host or database without your old password.
See the fixWhite screen of death
A blank page looks scary but your data is intact. We find what broke and bring the site back, usually within hours.
See the fixRestore a hacked site
Spam pages, redirects, or a Google warning all point to malware. We do a full cleanup and lock it down so it stays clean.
See the fixRedirect loop
The cause is usually small and the fix is quick once you trace the chain. We find the loop and stop it.
See the fixElementor not loading
Your design is not lost. It is a known set of causes with a known fix order.
See the fixEmails not sending
Quiet forms usually mean email setup, not broken forms. We fix it so inboxes trust your mail again.
See the fixWordPress site not loading
It is almost always one of five things. We diagnose in minutes and get most sites back online the same day.
See the fix500 internal server error
A vague error from the server, usually fixable in minutes once you read the right log.
See the fixError establishing database connection
This usually means wrong credentials, a crashed database server, or a corrupted database. All three are recoverable, usually with zero data loss.
See the fixStuck in maintenance mode
A failed update left a marker file behind. Delete it and the site is back. Then we make sure it never happens again.
See the fixWordPress 502 bad gateway
Your visitors see a 502 page. The site is up, the server is just refusing to hand the page over. We get it speaking again fast.
See the fixWordPress image upload failing
You drag an image into the media library and get an HTTP error or it silently fails. Almost always a permission, memory, or server config issue.
See the fixWordPress REST API error
The block editor will not save. Plugins fail mysteriously. Headless front ends 404. The REST API is the common cause.
See the fixGutenberg block editor crashing
The editor freezes, says updating failed, or just shows a white screen. Your content is almost always safe. The cause is usually a plugin conflict or REST API error.
See the fixWP-CLI not working
WP-CLI errors stall backups, deploys, and bulk updates. Almost always a PHP path, memory, or database access issue we can resolve quickly.
See the fixHidden wp_adminerlzp admin user
An admin account you did not create is a confirmed backdoor. We remove it, audit every other account, and close the way in, usually within hours.
See the fixrobots.txt hijacked
A wrong robots.txt can disappear your site from search overnight. We restore proper rules and audit the cause within hours.
See the fixMalware spreading on shared hosting
One infected site on shared hosting can reinfect every other site in the same account. We clean the whole account in one pass.
See the fixNitroPack + Cloudflare 522 image errors
NitroPack and Cloudflare can fight over your images. We get both working together without rolling either back.
See the fixjQuery conflict after migration
A new host often ships a newer jQuery version. We restore compatibility without rolling the migration back.
See the fix72,000 canonical errors in Search Console
Faceted URLs, duplicate variations, and bad canonicals stack into the thousands. We map the source and fix it cleanly.
See the fixToo many WordPress plugins
Each plugin is another update path, another attack surface, another performance tax. We audit and consolidate without breaking what works.
See the fixSchema lost after plugin removal
Schema travels with the plugin. We rebuild structured data on a stable foundation so the rich results return.
See the fixFake indexed pages in Search Console
Thousands of spam URLs in your Coverage report means either a hack or open URL parameters. We diagnose which and clean it.
See the fixLCP ceiling with video hero
A full video hero has a real LCP ceiling. We pull as close to it as physics allows, honestly, without breaking the visual.
See the fixWordPress 302 redirect hack (410-Gone fix)
A 301 redirect tells Google the spam URL still exists somewhere. A 410-Gone tells Google it is dead. That is the difference between a 6-week cleanup and a 6-month one.
See the fixmu-plugin malware that keeps coming back
Must-use plugins run on every request, load before regular plugins, and never show in the WordPress plugin list. That is exactly why attackers put their backdoor there.
See the fixWordPress core files trojanized (wp-blog-header, wp-load)
Trojanized core files run on every request, survive plugin and theme cleanups, and look like part of WordPress until you hash-compare them against the canonical release.
See the fixIOC moat: WordPress hack fingerprints we track
Most agencies clean a hacked site, then wait for it to break again. We feed every incident back into a shared IOC list so the next site catches the attack before it lands.
See the fixElementor editor stuck on spinning loader
Eight different problems all show the same spinner. We test them in the order most likely to fix it fastest so you are not flying blind.
See the fixElementor widgets missing after update
The widget data is almost always still in the database. The renderer just lost the path to it. We rebuild the path; you keep your layout.
See the fixElementor Pro license expired and site broke
An expired license disables updates and Pro-specific dynamic features, but it does not nuke your widgets. We map exactly what stops, what stays, and how to recover without paying panic-renewal pricing.
See the fixGSC: Crawled, currently not indexed
Google is telling you it read the page and decided it was not worth indexing. That is a quality signal, not a technical bug. We fix the right side of it.
See the fixGSC: Discovered, currently not indexed
Google has the URL in its queue and chose not to fetch it yet. The cause is crawl budget, not content. We free the budget; Google catches up.
See the fixGSC: Soft 404 errors on WordPress
Soft 404 means the page returns HTTP 200 but Google decided the content looks empty, missing, or not-found. The status code is not the problem; the content signal is.
See the fixGSC: Duplicate without user-selected canonical
When Google overrides your canonical, it is telling you your signals contradict each other. We unify the signals and Google falls back into line.
See the fixError establishing a database connection
WordPress cannot reach your database. Your posts, users, and orders are almost certainly intact, the site just can't read them. Most cases are resolved in under an hour once someone opens the right file.
See the fixAvia Layout Builder not loading
Your pages are fine. The Enfold builder just cannot boot. Most cases clear the same day once the blocking script is found.
See the fixNot sure which one?
Send your URL and what you see. A senior engineer reads it and replies within minutes on email and WhatsApp.