Your WordPress site is returning a 500 internal server error and your visitors are bouncing. A senior engineer picks up in 11 minutes, reads the actual server log, restores your site the same day, and tells you exactly what triggered the 500. Flat $249. Written fixed or refund guarantee.
Fixed today or refund. Flat $249, no hourly meter.
Last updated · Reviewed by Ali Yasin Jatoi
The homepage, wp-admin, and every inner page all return a generic 500 Internal Server Error from the server. The response is coming from Apache, Nginx, or the PHP handler before WordPress even bootstraps.
The public site loads fine, but wp-admin or wp-login returns 500. Usually a plugin, a corrupt session store, or a .htaccess block on admin only.
The site was working an hour ago. A plugin was updated, a theme was activated, or the site was moved to a new host. Now every request 500s.
A plugin rewrote the .htaccess file with an invalid directive, or a Nginx include file has a syntax error. The web server refuses every request before PHP runs.
Typical fix: 10 to 20 minutes
A plugin, a theme, or a snippet in functions.php throws a fatal PHP error and the host returns a 500 rather than a blank white page. Same root cause family as the WSOD.
Typical fix: 20 to 60 minutes
The site tried to load more than the memory limit allows. Common on WooCommerce reports, page builder edit screens, and Yoast sitemap generation.
Typical fix: 15 to 30 minutes
Files are 777, directories are 644, or the wrong user owns wp-content. PHP cannot read or write and the request fails at the FastCGI layer.
Typical fix: 10 to 25 minutes
The host switched PHP versions, a php.ini directive is invalid, or a required extension such as mysqli or gd is missing. Everything 500s until the handler is corrected.
Typical fix: 15 to 45 minutes
The site cannot open a persistent database connection. Under load PHP times out and the host returns 500. We fix the credentials, the socket path, or the persistent connection pool.
Typical fix: 20 to 40 minutes
We SSH in and read the actual server error log, not the WordPress debug log. In under 5 minutes we know whether it is Apache, Nginx, PHP, MySQL, or WordPress.
We roll back the offending .htaccess, disable the fatal plugin, or fix the PHP handler over SFTP so the site returns 200 within the first hour.
We reproduce the 500 on a staging clone, confirm the exact plugin, theme, or config responsible, and produce a fix that does not regress on the next update.
We add real error alerting, so the next 500 shows in Slack in seconds. Then a written post mortem so your team knows what happened and why it will not repeat.
In almost every case, one of six things. A corrupt .htaccess, a fatal PHP error from a plugin or theme, PHP memory exhausted, wrong file permissions after a migration, a PHP handler misconfigured on the host, or a database connection failure. The web server catches it and returns a generic 500 so no internal error text leaks to the public.
First rename .htaccess to .htaccess-bak over SFTP and reload. If the site loads, log in to wp-admin and re-save permalinks to regenerate a clean file. If still 500, rename the plugins folder to plugins-off. If the site returns, a plugin is the cause. If it is still 500 with plugins off, the theme or a wp-config edit is the cause. If any of this feels risky, we do it for you at a flat 249 dollars.
Flat 249 dollars for a standard single site WordPress 500, done by a senior engineer, with a written fixed or refund guarantee. Median restore time is 42 minutes from the moment we have access. Multisite, WooCommerce, and staging plus production restores are quoted after a free 15 minute triage.
Yes if it persists. Google will demote a URL that returns 500 on repeated crawls. A short outage of a few minutes is invisible. An outage of hours costs rankings, especially on money pages. Fix it today, then submit an inspection in Google Search Console once the URL returns 200.
No. We fix the file system and configuration, not the database. Live orders, posts, comments, and customer accounts remain intact. If a database repair is genuinely required, we take a fresh backup first and confirm the plan with you in writing.
Real staging for every update, a real error monitor that pipes 500s to Slack in seconds, host-level backups every 24 hours, and a real engineer on retainer for the moment one still slips through. Our 99 dollars per month care plan covers all four.
Same PHP fatal family, no error page returned.
When the site returns nothing at all, not even a 500.
Full menu of non-malware WordPress fixes on a flat, guaranteed price.
If the 500 started right after a suspicious login or a Google warning.