Managed WordPress support for the layer your host will not touch
Your managed host keeps the server running. We keep WordPress itself healthy on top of it. Plugins, updates, performance, security, and emergencies on WP Engine, Kinsta, SiteGround, Cloudways, Hostinger, Pressable, Rocket.net, or any host you already use.
Last updated · Reviewed by Ali Yasin Jatoi
Related: WordPress maintenance services, emergency WordPress support
30 day money back · No lock in contract · A real engineer, never a ticket queue
Your managed host says it is a WordPress problem, and they are right
Support tickets bounce between you, your host, and a plugin author
The server is fine but WordPress keeps misbehaving
Nobody owns the application layer where most issues actually live
How managed WordPress support works alongside your host
- 1
Audit against your host
We baseline your site against the host's control panel, PHP workers, cache config, and CDN, then map the split of responsibility on paper so you never chase two vendors in an incident again.
- 2
Own the WordPress layer
Plugins, themes, core, WooCommerce, page builders, caching plugins, and third party integrations all become our lane. Your host stays responsible for uptime, hardware, and network.
- 3
One engineer, both sides
When an incident hits, a named senior engineer opens the ticket with your host, drives the diagnosis, and writes the plain English postmortem. You stop translating between two technical teams.
What you get
- Tested plugin, theme, and core updates against your host's staging or a private clone
- Host aware performance tuning: object cache config, PHP worker sizing, Cloudflare/APO wiring
- Verified offsite backups (host backup + independent offsite copy, restore tested monthly)
- Named engineer who owns the ticket bridge between you and your host's support
- Security monitoring and malware cleanup that respects your host's file system rules
- Plain English monthly report tying the work to your host's specific dashboards and quotas
What changes for you
- Support tickets get answered in one place, by one engineer, not bounced between vendors
- Your host's overage bills (visits, PHP workers, bandwidth) get right sized to what you actually need
- Incidents that used to take three days close in the same working day
Questions, answered
How is this different from my managed WordPress host?+
Your host keeps the server online and patched. We manage WordPress itself: plugins, updates, conflicts, performance, security, and the content layer, which is where the vast majority of real problems live.
Which hosts do you support?+
All of them. WP Engine, Kinsta, SiteGround, Cloudways, Hostinger, Pressable, Rocket.net, Bluehost, GoDaddy, AWS, DigitalOcean, and any custom or in house server. We work alongside your existing host, not in place of it.
Do you support WP Engine specifically?+
Yes. We know WP Engine's staging flow, GeoTarget rules, PHP worker limits, and the exact overage triggers that cause surprise invoices. Support tickets go through your account with our named engineer bridging the technical side.
What about Kinsta?+
Yes. Kinsta's MyKinsta dashboard, edge cache purging, PHP 8+ compatibility work, and Cloudflare Enterprise features are covered. Our engineer coordinates with Kinsta support so you never repeat context.
SiteGround and Cloudways too?+
Yes. SiteGround's SG Optimizer plugin quirks and Cloudways' Vultr/DigitalOcean instance sizing are both familiar territory. We are host agnostic on purpose so your host choice never blocks our work.
Do I need to switch hosts to work with you?+
No. We work with whatever host you already use and manage the WordPress application layer on top of it. If your host is genuinely the wrong fit, we will say so and help you migrate. Migration is included on every care plan.
Can you talk to my host's support for me?+
Yes. We handle the technical back and forth with your host so you are not stuck translating between two technical teams in the middle of an incident. This alone saves most clients four to six hours a month.
What is included in managed WordPress support?+
Tested plugin, theme, and core updates, verified offsite backups, security monitoring, host aware performance tuning, uptime checks, and a real engineer on call. All summarised in a clear monthly report tied to your host's specific dashboards.
How does pricing compare to hiring in house?+
Care starts at $99 per month, Care Plus at $199, and Scale at $799. A senior WordPress engineer costs $8k to $15k per month fully loaded, so most clients recover the plan cost against 3 to 5 hours of avoided in house time each month.
Is there a contract?+
No lock in. Monthly plans cancel any time with one email. Every plan is backed by a 30 day money back guarantee.
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Let us take this off your plate
Book a call and we will review your site before recommending anything. No admin credentials needed to start.
Every fix is recorded. Every outcome is verifiable.
We have 500 plus recorded engineer sessions covering migrations, malware cleanups, speed wins, and emergency recoveries. Most clients are under NDA, so we cannot publish them publicly. On a 20 minute discovery call we will show you the recordings, dashboards, and before and after numbers most relevant to your situation.
- Loom walkthroughs of real client recoveries, narrated by the engineer who did the work.
- Anonymised case files with PageSpeed, GSC, and uptime evidence, NDA respected.
- References from named clients available on the call when there is a fit.
On your discovery call you will see
500+
Recorded fixes
150+
Founder track record
100%
Confidential
No pitch. We will show evidence relevant to your site.
One service, one system
Every service sits inside the same engineering discipline.