No call centres, no junior support tier passing your ticket up the chain. Every ticket lands with the engineer best placed to fix it, usually within 30 minutes. Five names, five LinkedIn profiles, five engineers on the rotation. That is the entire support team.
Last updated ยท Reviewed by Ali Yasin Jatoi

Ali Yasin Jatoi
Founder & Lead Engineer
Malware removalAli has personally worked on more than 150 WordPress sites since 2019. He runs the emergency on call rotation, signs off every malware cleanup, and writes most of the technical content on this site. Bilingual English and Arabic support across UK, US, EU, and GCC time zones.

Usman Shafiq
Senior WordPress Developer
Custom plugins & themesUsman is the senior developer on the team. He builds custom plugins, themes, and WooCommerce extensions, and owns the performance work. Core Web Vitals, database tuning, and caching architecture. If a problem cannot be solved by a config change, it lands with him.

Hussain Jatoi
Business Growth Systems Architect
CRO auditsHussain audits the full growth system around a WordPress site: SEO, GEO, CRO, content, lead capture, CRM, follow-up, and automation. When a client's site is technically healthy but still not converting, his audit finds the bottleneck and rewires the funnel. Works with founders, UK agencies, and service businesses.

Usman Shamas Jatoi
WordPress Developer & Frontend Engineer
Frontend & theme workUsman Shamas works across frontend builds, theme customization, and ongoing site maintenance tickets. He handles the day to day fix queue. broken layouts, plugin conflicts, editor issues, and Gutenberg block work. so larger engineering time stays free for emergencies and migrations.
Book a 20 minute call. We do not pass you to sales. You speak to an engineer who can tell you, on the call, whether we can help with what you have.
What the named engineers behind WebCare actually ship.