Website repair, same-day fix, engineer triage in 60 min.

Website repair, same-day fix, $249 flat.

Broken WordPress site, hacked WooCommerce store, white screen after a plugin update, checkout throwing errors, migration that never finished? Median fix time is 42 minutes on defined issues. A senior website repair engineer triages inside 60 minutes, reproduces the failure on staging, and ships a proven fix the same day. Flat $249, no subscription, real engineer, not a triage bot.

Short answer: Website repair is a fixed-fee service where a senior engineer diagnoses and fixes one defined problem on your live site the same day. Ours is $249 flat for standard repair, $499 flat for emergency or hacked site recovery. Every repair ships with a 48-hour follow-up warranty and a written post-mortem.

Last updated · Reviewed by Ali Yasin Jatoi

Narrated evidence · recorded live during the incident

What we repair

The failure modes we fix every week. If your symptom isn't listed, the triage call is free.

  • Site is completely down (500, 503, WSOD)

    White screen of death, PHP fatal errors, 500 or 503 from the origin. We identify the failing plugin, theme, or PHP conflict, roll back if needed, and get the site serving within hours.

  • Hacked or malware injected

    Spam links, redirects to sketchy domains, Japanese SEO spam, cryptominers, backdoor PHP files. Full malware removal, blacklist delisting, and hardening so it doesn't happen again.

  • Broken after a WordPress update

    Plugin conflict after a core, theme, or plugin update. We restore from the last verified backup, isolate the broken plugin on staging, and push a tested fix so you're not stuck on an old version.

  • Checkout or contact form broken

    Silent leaks. The site looks fine but the form submits into the void or the checkout throws a gateway error. We instrument the flow end to end and fix the root cause.

  • Slow site, high TTFB, failed Core Web Vitals

    Speed repair: query profiling, plugin bloat audit, page cache + object cache, image + font optimization. Concrete before/after numbers, no vague 'we optimized it'.

  • Broken migration or DNS issue

    Migration to new host went wrong, mixed content, wrong site URL, DNS not propagating, SSL not renewing. We finish the migration cleanly and verify every URL.

How website repair works

The same 4-step process we use whether the site is down, hacked, or just misbehaving.

  1. 1

    Triage call, 60 minutes

    You tell us the symptom. We ask the 4 questions that narrow it to a plugin, theme, PHP, DB, or host issue.

  2. 2

    Reproduce + backup

    We pull a full backup before touching anything. Then reproduce the failure in staging so the fix is proven, not a guess.

  3. 3

    Fix + verify

    Root-cause fix pushed to production, smoke-tested against your key URLs (home, contact, checkout, logged-in area).

  4. 4

    Post-mortem + prevention

    One-page write-up of what broke, why, and what would prevent it. Optional monthly care plan if you want a human on it going forward.

Website repair pricing

Fixed fees, no hourly ticker. Complex work is quoted after a free triage call.

Website repair

One well-defined issue on WordPress, WooCommerce, or a static site.

$249 flat

  • Triage call within 60 min (weekdays)
  • Backup + staging reproduction
  • Root-cause fix + verification
  • One-page post-mortem
Book triage
Most picked

Emergency website repair

Same-day, out-of-hours, hacked, or ecommerce down.

$499 flat

  • Response inside 1 hour, 24/7
  • Malware removal + blacklist delist
  • Hardening pass on top
  • 48 hour follow-up warranty
Book triage

Repair + ongoing care

Fix the site now, then keep it well every month.

from $99/mo after fix

  • Everything in the flat repair
  • Rolls into Care Plus after fix
  • Named engineer, monthly SLA
  • First month waived on fixes over $500
Book triage

48 hour follow-up warranty on every repair.

Recent repairs, redacted

Real fix examples from the last 90 days

Client names redacted, everything else true. Times are wall-clock from first message to production verified.

SymptomRoot causeFix timeFee
WooCommerce checkout throwing 500 after Stripe plugin updateRolled back Stripe plugin to previous minor, patched compatibility, restored checkout on staging first3h 20m$299
WordPress white screen after WP core 6.6 upgradeDeprecated PHP function in an abandoned theme child, replaced call and pushed patched theme1h 40m$299
Japanese SEO spam pages ranking on GoogleBackdoor uploader in an old file manager plugin, malware sweep + hardening + blacklist delist6h$499
Contact form silently dropping submissionsSPF/DKIM misalignment after DNS provider change, forced SMTP relay and fixed authentication2h$299
Site scoring 21 on PageSpeed mobileUnused Elementor pro assets loading site-wide, dequeued per template and added critical CSS4h$499
Migration from GoDaddy left mixed content and broken imagesSerialized URL replace missed a builder's JSON blob, wrote a targeted regex and re-ran2h 30m$299

Post-mortems on every repair, saved to your account. Available on request.

Website repair FAQ

What is a website repair service?+

A website repair service diagnoses and fixes a specific problem on your live site: a crash after an update, a hack, a broken checkout, a slow page, a failed migration, a form that stopped submitting. Unlike a full redesign, website repair is scoped to a defined symptom and priced as a fixed fee once we've triaged the cause. Our website repair is flat $249, no hourly ticker, no subscription required.

How much does it cost to repair a website?+

Standard website repair is flat $249 (one well-defined issue, weekday triage). Emergency website repair is flat $499 (same-day, 24/7 response, hacked or ecommerce-down scope, includes malware removal and blacklist delisting). Complex multi-day rebuilds are quoted after a free 60-minute triage call, typically $500 to $2,500 depending on scope. No hourly rate, no scope creep, no surprise invoices.

How fast can you repair my website?+

Triage call inside 60 minutes on weekdays, inside 1 hour 24/7 on the emergency package. Median fix time on defined issues is 42 minutes; typical wall-clock from first message to production-verified is 2-6 hours. Complex root-cause work (intermittent 500s, slow-DB queries, checkout race conditions) usually takes 1-3 business days. Every repair ships same-day where the scope is fixable in one working session.

Who can help me fix my WordPress site?+

A senior WordPress engineer (not a triage bot, not a first-tier support agent, not a Fiverr freelancer) is the right person to fix a broken WordPress site. Signs you have the right one: they name the exact PHP or plugin conflict inside the triage call, they insist on a staging reproduction before touching production, they pull a backup before every fix, they give you a written post-mortem afterwards. WebCare Studios has been repairing WordPress sites for 6+ years, currently across a 150+ site fleet the founder previously ran at Pearl Lemon.

My WordPress site went down after an update. What do you do first?+

First we pull a full backup so nothing gets worse. Then we identify the failing plugin, theme, or PHP conflict, usually by disabling plugins on a staging clone one by one, or by reading the PHP error log directly. Once identified, we either roll back to a working version, patch the conflict, or replace the plugin with a maintained alternative, then verify the site loads cleanly before touching production. Median resolution on post-update WordPress failures is 1h 40m.

Do you fix hacked websites?+

Yes. Full hacked website repair: malware removal, blacklist delisting (Google Safe Browsing, McAfee, Norton), backdoor file cleanup, database sanitisation, and a hardening pass so the same vector can't be used again. Included in the emergency website repair package at $499 flat. We also give you a written incident report you can share with clients, insurers, or auditors. If reinfection happens on the same vector within 30 days, the reclean is free.

Do you repair sites you didn't build?+

Yes. About 92% of our website repair work is on sites we didn't build. We work on WordPress, WooCommerce, Webflow, Shopify, Wix, and Squarespace. For custom PHP or bespoke code we'll do a paid 30-minute discovery call ($50, credited against the repair fee) to confirm we can help before quoting. We do not touch Drupal, Joomla, or hand-rolled CMSs; if you send one, we'll refer you to a specialist rather than fake it.

What does a website fixer actually do?+

A website fixer is the informal term for someone who repairs live-site issues on demand, without a design or rebuild retainer. What we actually do: read your PHP error log or Web Application Firewall log, reproduce the bug on a staging clone, isolate the failing component (plugin, theme, PHP version, hosting misconfig, malware, JavaScript conflict), push a tested fix to production, verify against your key URLs (home, contact, checkout, logged-in area), then write a one-page post-mortem so you know what broke and how to avoid it. It's the tradesperson model for websites; you call when it breaks, we fix it, you pay a flat fee.

What if the repair breaks something else?+

Every website repair ships with a 48-hour follow-up warranty. If anything we touched breaks in that window we fix it at no extra cost. That's why we pull a full backup and verify on staging before we push. The warranty is cheap for us because we don't guess; on 100+ repairs in the last 90 days, 3 required follow-up work under the warranty and none required a refund.

Can you fix my website today?+

Yes on weekdays if you contact us before 3pm your local time (any US, UK, EU, or MENA timezone). Yes 24/7 on the emergency package. Book at the top of this page or call the number in the header; a real engineer (not a chatbot) answers within 60 minutes.

Reviewed by Ali Yasin Jatoi, Founder & Lead Engineer· Updated 2026-07-26

Site down right now?

Skip the form. Call, WhatsApp, or email. We will triage inside 60 minutes on weekdays, 1 hour 24/7 on the emergency package.

Median first response 11 minutes on weekdays.

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