Broken WordPress site, hacked WooCommerce store, white screen after a plugin update, checkout throwing errors, migration that never finished? We triage inside 60 minutes, reproduce the failure on staging, and ship a proven fix the same day on most defined issues. Fixed-fee pricing from $299.
Last updated · Reviewed by Ali Yasin Jatoi
Narrated evidence · recorded live during the incident
The failure modes we fix every week. If your symptom isn't listed, the triage call is free.
White screen of death, PHP fatal errors, 500 or 503 from the origin. We identify the failing plugin, theme, or PHP conflict, roll back if needed, and get the site serving within hours.
Spam links, redirects to sketchy domains, Japanese SEO spam, cryptominers, backdoor PHP files. Full malware removal, blacklist delisting, and hardening so it doesn't happen again.
Plugin conflict after a core, theme, or plugin update. We restore from the last verified backup, isolate the broken plugin on staging, and push a tested fix so you're not stuck on an old version.
Silent leaks — the site looks fine but the form submits into the void or the checkout throws a gateway error. We instrument the flow end-to-end and fix the root cause.
Speed repair: query profiling, plugin bloat audit, page cache + object cache, image + font optimization. Concrete before/after numbers, no vague 'we optimized it'.
Migration to new host went wrong, mixed content, wrong site URL, DNS not propagating, SSL not renewing. We finish the migration cleanly and verify every URL.
The same 4-step process we use whether the site is down, hacked, or just misbehaving.
You tell us the symptom. We ask the 4 questions that narrow it to a plugin, theme, PHP, DB, or host issue.
We pull a full backup before touching anything. Then reproduce the failure in staging so the fix is proven, not a guess.
Root-cause fix pushed to production, smoke-tested against your key URLs (home, contact, checkout, logged-in area).
One-page write-up of what broke, why, and what would prevent it. Optional monthly care plan if you want a human on it going forward.
Fixed fees, no hourly ticker. Complex work is quoted after a free triage call.
Fixed-fee repair for a single, well-defined issue.
from $299
Same-day, out-of-hours, or hacked-site recovery.
from $499
Fix the immediate issue, then keep the site well.
from $199/mo
48 hour follow-up warranty on every repair.
Recent repairs, redacted
Client names redacted, everything else true. Times are wall-clock from first message to production verified.
| Symptom | Root cause | Fix time | Fee |
|---|---|---|---|
| WooCommerce checkout throwing 500 after Stripe plugin update | Rolled back Stripe plugin to previous minor, patched compatibility, restored checkout on staging first | 3h 20m | $299 |
| WordPress white screen after WP core 6.6 upgrade | Deprecated PHP function in an abandoned theme child, replaced call and pushed patched theme | 1h 40m | $299 |
| Japanese SEO spam pages ranking on Google | Backdoor uploader in an old file manager plugin, malware sweep + hardening + blacklist delist | 6h | $499 |
| Contact form silently dropping submissions | SPF/DKIM misalignment after DNS provider change, forced SMTP relay and fixed authentication | 2h | $299 |
| Site scoring 21 on PageSpeed mobile | Unused Elementor pro assets loading site-wide, dequeued per template and added critical CSS | 4h | $499 |
| Migration from GoDaddy left mixed content and broken images | Serialized URL replace missed a builder's JSON blob, wrote a targeted regex and re-ran | 2h 30m | $299 |
Post-mortems on every repair, saved to your account. Available on request.
A website repair service diagnoses and fixes a specific problem on your live site: a crash after an update, a hack, a broken checkout, a slow page, a failed migration, a form that stopped submitting. Unlike a full redesign, repair is scoped to a defined symptom and priced as a fixed fee once we've triaged the cause.
Simple repairs (a broken form, a plugin conflict rollback) start at $299. Emergency work (site down, hacked, checkout broken) starts at $499 and includes 24/7 response. Complex migrations or performance rebuilds are quoted after a free triage call — usually $500 to $2,500 depending on the scope.
Triage call inside 60 minutes on weekdays, or inside 1 hour 24/7 on the emergency package. Most defined issues (plugin rollback, malware cleanup, form fix, migration finish) are resolved the same day. Complex root-cause work (intermittent 500s, slow-DB queries, checkout race conditions) usually takes 1 to 3 business days.
First we pull a full backup so nothing gets worse. Then we identify the failing plugin, theme, or PHP conflict — usually by disabling plugins on a staging clone one by one, or by reading the PHP error log directly. Once identified, we either roll back to a working version, patch the conflict, or replace the plugin with a maintained alternative, then verify the site loads cleanly before touching production.
Yes. Malware removal, blacklist delisting (Google Safe Browsing, McAfee, Norton), backdoor file cleanup, database sanitisation, and a hardening pass so the same vector can't be used again. Included in the emergency repair package. We also give you a written incident report you can share with clients or auditors.
Yes, most of our repair work is on sites we didn't build. We work on WordPress, WooCommerce, Webflow, Shopify, Wix, and Squarespace. For custom PHP or bespoke code we'll do a paid discovery call first to confirm we can help before quoting.
Every fix ships with a 48 hour follow-up warranty. If anything we touched breaks in that window we fix it at no extra cost. That's why we pull a full backup and verify on staging before we push — the warranty is cheap because we don't guess.
Skip the form. Call, WhatsApp, or email — we'll triage inside 60 minutes on weekdays, 1 hour 24/7 on the emergency package.
Median first response 11 minutes on weekdays.
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