WooCommerce · Shopify · BigCommerce

Ecommerce website maintenance that watches the checkout, not just the front page.

Every hour a store is down or a payment webhook is silent costs real money. We run checkout and payment monitoring, app compatibility reviews, and tested platform updates on WooCommerce, Shopify, and BigCommerce stores, from $199 a month.

Last updated · Reviewed by Ali Yasin Jatoi

What ecommerce maintenance covers on our plans

  • Checkout + payment webhooks

    We watch checkout completion rate, Stripe/PayPal/Klarna webhooks, and abandonment triggers. If Stripe stops firing, we see it before your finance team does.

  • App / plugin compatibility

    Every Shopify app or WooCommerce plugin update tested in staging first. We track the 40 apps most likely to break checkout after an update.

  • Tax, shipping, inventory sync

    Rate table drift, shipping zone gaps, out-of-sync inventory between Shopify and ShipStation/Klaviyo/Ordoro get caught in the daily sweep.

  • Speed on product + PLP pages

    Core Web Vitals work focused on the pages that actually convert: product detail, collection, and checkout. Image + script audit every quarter.

  • Security + PCI hygiene

    Hardened admin, form monitoring, malware scans, and a documented PCI DSS SAQ-A compatible footprint on WooCommerce hosts.

  • Emergency response

    1 hour on Commerce ($499), 15 minute on Enterprise. Named engineer plus backup. Downed checkout is the fastest ticket in our queue.

Platform coverage

WooCommerce

Our deepest specialism. LMS + subscriptions + memberships covered.

See WooCommerce plan

Shopify

Care plans built around app compatibility + Liquid + theme updates.

See Shopify plan

BigCommerce

Stencil theme reviews, Channels API monitoring, headless setups.

See BigCommerce plan

Commerce

$499 /mo

8h of edits included, 1h emergency SLA, checkout monitoring, WooCommerce or Shopify.

Enterprise

$799+ /mo

Dedicated engineer plus backup, 15 minute SLA, custom NDA, quarterly deep review.

30 day money back. Cancel any time.

Full pricing

Common ecommerce failures we catch

  • Stripe webhooks stop firing after a plugin auto-update, orders sit in pending
  • PayPal Express button disappears on mobile after a theme edit
  • Klaviyo abandoned-cart flow stops receiving events because of a tag change
  • Shopify app update changes a metafield and the buy button breaks on 40% of PDPs
  • WooCommerce cron falls behind and stock levels drift
  • Checkout SSL cert renewal fails silently and Chrome starts blocking payment

Ecommerce maintenance FAQ

What does ecommerce website maintenance cover?+

Tested platform and app updates, verified daily backups, uptime and security monitoring, checkout and payment webhook monitoring, product/collection/inventory sync checks, PCI hygiene, speed work on the pages that convert, and edit hours for products, promos, and landing pages.

How much does ecommerce website maintenance cost?+

Serious ecommerce care runs $199 to $999 per month. Our Commerce plan is $499 with 8 hours of edits included, checkout monitoring, and 1 hour emergency response. Enterprise starts at $799 with a dedicated engineer and 15 minute SLA.

Do you cover Shopify and WooCommerce, or just one?+

Both, plus BigCommerce. Named engineers on each platform. WooCommerce is our deepest specialism (built on WordPress, our core), but we run identical care plans on Shopify with Liquid, app, and theme expertise.

What happens if checkout breaks on a weekend?+

On Commerce and Enterprise, that hits the priority queue and a named engineer is on it within 1 hour or 15 minutes respectively, 24/7. We restore from the last verified backup if needed, then find the root cause after checkout is back up.

Do you handle Klaviyo, ShipStation, and other integrations?+

Yes. Integration health checks are part of the monthly hygiene run: Klaviyo flow drift, ShipStation shipping-rate sync, Ordoro inventory, HubSpot deal creation, Zapier webhook health. Broken integrations are the second biggest cause of silent revenue loss after broken checkout.

Get eyes on your checkout

Book a 20 minute review. We look at your checkout, apps or plugins, and integration health, then recommend the right plan.

Call Book a call