Question 1

Do you cover the whole of Germany?

Accepted Answer

Yes. We serve every city and region in Germany remotely. Same engineer, same SLA, regardless of city — we operate 24/7 across all timezones.

Question 2

What is the response time for emergency support in Germany?

Accepted Answer

4 hour first-response on Care Plus during business hours, 1 hour on Pro. Hacked or down sites get immediate triage 24/7.

Question 3

Do you invoice in local currency for Germany?

Accepted Answer

We invoice in USD by default, but accept local currency on request. VAT/GST handling depends on your country — ask during onboarding.

WordPress maintenance across Germany