Scan + Expert Repair

A scanner tells you there's a problem. An expert fixes it — and finds the problems the scanner missed.

Free security plugins scan your site and produce alarming reports full of flagged files and severity ratings. Then they ask you to upgrade to remove the threats. We provide the scan and the repair, without the upsell theater.

Initialize Diagnostic Read Protocol →

4hrurgent acknowledgement target

7+years WordPress reliability

Humanspecialist diagnosis

Professional Scan + Repair Methodology

**Phase 1, Multi-Tool Scan:** We run your site through multiple scanning frameworks simultaneously, signature-based scanners, behavioral analysis tools, and external blacklist checks, to build a comprehensive picture of known threats. **Phase 2, Manual Investigation:** Using the scan results as a starting point (not an endpoint), we manually inspect flagged files and their context, investigate unflagged locations that are common infection hiding spots, and review access logs for attack patterns the scanners didn't catch. **Phase 3, Repair:** Every confirmed malicious file, database entry, and backdoor is removed. Core files are restored from official WordPress.org checksums. Modified plugin files are replaced with clean versions from their official repositories. **Phase 4, Verification:** After repair, we re-run all scanning tools to confirm clean status, and manually verify that no behavioral indicators of infection remain (no unwanted redirects, no hidden content, no unauthorized admin access).

Post-Mortem Report

Case Study: The Scan That Found 12 Issues and Missed the Real One

SymptomA retailer ran a premium security plugin scan that flagged 12 issues, mostly outdated plugin versions and a WordPress core file that had been modified. They paid for the plugin's automatic repair. The 12 issues were cleared. Their site continued to show Google ads they hadn't placed.

ResolutionThe 12 flagged issues were real but minor. The actual infection, a malicious JavaScript file in an obscure plugin's assets directory that was injecting Google ad code from a third-party account, was not in the scanner's signature database at all. The automated cleaner had zero knowledge of it.

Business Impact

Manual directory inspection identified the malicious JavaScript file. We removed it, identified the plugin vulnerability that had allowed the injection, and replaced the vulnerable plugin. The unauthorized ad injection ceased immediately.

Common questions

Questions answered.

Can't I just use a free scanner?

Free scanners are a reasonable first step for identifying common infections. They are not a substitute for professional repair, they don't apply human judgment, don't investigate the root cause, and often miss sophisticated infections outside their signature databases.

What scanning tools do you use?

We use a combination of WPScan, Sucuri's SiteCheck, Google Safe Browsing API, and manual file comparison against WordPress.org checksums. No single tool is sufficient, we use multiple.

How do I know everything was removed?

We provide a written report of every file and database entry removed, the tools used to verify clean status, and the specific root cause identified. You have complete documentation of the remediation.

What if new malware appears after you clean it?

If the same infection returns within 30 days of our repair, we investigate and re-clean at no additional charge. Reinfection within 30 days indicates an unresolved backdoor or entry point, which we will investigate as part of the follow-up.

Submit an Incident Report.

Whether it's an active emergency or a request for managed operations, submit your URL and symptom. Reviewed by human specialists, acknowledged within 4 hours.