Do you cover the whole of Australia?

Yes. We serve every city and region in Australia remotely. Same engineer, same SLA, regardless of city — we operate 24/7 across all timezones.

What is the response time for emergency support in Australia?

4 hour first-response on Care Plus during business hours, 1 hour on Pro. Hacked or down sites get immediate triage 24/7.

We invoice in USD by default, but accept local currency on request. VAT/GST handling depends on your country — ask during onboarding.

Australia

AEST and AWST WordPress care for Sydney and Melbourne agencies and ecommerce founders, with staging before every change.

NSW · AEST / AEDT

Sydney agencies and DTC founders get AEST WordPress maintenance with ap-southeast-2 region backups and staging before every production chang...

VIC · AEST / AEDT

Melbourne WordPress sites get AEST coverage, Australian data residency, and staging-first deployments....