Incident Operations

Host Transfer Specialists

Moving WordPress to a new host is one mis-step from a data disaster. We do it correctly.

Switching hosting providers is one of the highest-risk operations you can perform on a WordPress site, because it involves moving every layer simultaneously: files, database, email, DNS, and SSL. We handle the complete transfer with verification at every stage.

4hrurgent acknowledgement target
7+years WordPress reliability
Humanspecialist diagnosis

Complete Host Transfer Process

**Stage 1, New Host Setup:**

Post-Mortem Report

Case Study: The Law Firm's Four-Day Migration Disaster (That We Fixed)

SymptomA law firm attempted to migrate their WordPress site to SiteGround using SiteGround's free migration service. The migration ran on a Friday. By Monday, they discovered their contact forms weren't sending email, their team member photos were broken on mobile, and their lawyer profile pages were returning 404 errors.
ResolutionThree separate issues: (1) Email was not configured on SiteGround, the old host's SMTP configuration had been left in place but the credentials were no longer valid. (2) The media library had migrated with incorrect file permissions, causing mobile-specific image delivery failures. (3) The lawyer profile custom post type had a permalink structure that required a Permalink Settings save-and-flush after migration, a step SiteGround's migration hadn't performed.
Business Impact
We resolved all three issues in 3 hours, leaving the law firm with a fully functional site on their new, faster hosting.

Common questions

Questions answered.

My emails go through WordPress. Will those work after migration?

Email delivery from WordPress depends on either the server's sendmail function or an SMTP plugin with external credentials. We verify and configure email delivery on the new host as part of every migration, this is one of the most commonly missed migration steps.

Will my Elementor/Divi/page builder work after migration?

Yes, with proper migration. Page builder data is stored in the database. With correct serialized data replacement, page builder content migrates correctly. We verify page builder layouts visually after migration.

Do I need to notify Google about the new hosting?

If your domain name remains the same, no specific Google notification is needed. If your IP address changes significantly, Google's crawler will re-discover your site naturally. We resubmit your sitemap post-migration to accelerate recrawling.

How long does DNS propagation take?

With TTL pre-reduced to 300 seconds (5 minutes), propagation is typically complete globally within 1–2 hours. Some resolvers take up to 24 hours regardless of TTL.

Submit an Incident Report.

Whether it's an active emergency or a request for managed operations, submit your URL and symptom. Reviewed by human specialists, acknowledged within 4 hours.

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