Everything you need to know.

Professional WordPress maintenance includes:

• Weekly plugin, theme, and core updates (tested in staging first)
• Daily encrypted backups stored offsite
• 24/7 uptime monitoring with 5-minute checks
• Security scanning and malware detection
• Performance optimisation and Core Web Vitals monitoring
• Monthly written report of every action taken

We do not just click Update All. We verify functionality after every change.

WordPress maintenance typically costs between $50 and $500 per month depending on the level of service, number of sites, and complexity.

Our plans start at $99/month for small business sites and scale to $999/month for high-traffic ecommerce stores and agencies managing multiple sites.

See full pricing details →

WordPress core, plugins, and themes should be updated at least weekly. Security patches should be applied within 24 hours of release.

Waiting longer than two weeks significantly increases your risk of being hacked. Vulnerabilities in popular plugins are often exploited within days of a patch being released.

If your website generates revenue or represents your business, maintenance is not optional.

Unmaintained WordPress sites are the primary target for hackers. A single breach can cost thousands in recovery, lost sales, and reputation damage. One client lost $12,000 in daily revenue because a plugin update broke their checkout — and they did not notice for six weeks.

No. All our plans are month-to-month. You can cancel anytime with no penalty. We also offer a 30-day money-back guarantee if you are not completely satisfied.

No setup fee for standard WordPress sites. Complex multi-site setups or emergency recoveries may require a one-time onboarding audit to assess technical debt and establish baseline security.

We offer both monthly managed care plans and one-off maintenance audits. For business-critical sites, we strongly recommend the ongoing plan — vulnerabilities do not wait for your schedule.

Yes. Without regular backups, a single bad update or hack can destroy months of work. We perform daily encrypted backups stored offsite and periodically test restoration to confirm the backup is actually usable.

We act immediately. Our emergency protocol includes:

• Quarantining the infected environment
• Removing malicious code, backdoors, and spam redirects
• Closing security holes that allowed the breach
• Submitting blacklist removal requests to Google
• Hardening the site to prevent recurrence

Most hacked sites are fully restored within 24–48 hours.

Your hosting company manages the server infrastructure. We manage the WordPress application itself — the plugins, themes, database, core files, and user accounts. These are completely different layers.

Most hosting support teams are generalists. When your WooCommerce checkout breaks, you need a WordPress specialist — not someone reading from a script.

Yes. We conduct an intake audit of any new site before taking it under management. If we find pre-existing technical debt, we will document it clearly and recommend a remediation plan.

We always test updates in a staging environment before touching your live site. In the unlikely event something breaks, we roll back immediately and diagnose the root cause before attempting the update again.

Yes. Every month you receive a written report documenting every action taken on your site — updates applied, security scans run, performance metrics, and any issues found and resolved. No vague "all good" emails.

We guarantee a 24-hour response for all requests. For urgent issues — site down, hacked, or checkout broken — we typically begin investigation within 1–2 hours and bypass broken dashboards to access the server directly.

Yes. This is actually the most common emergency scenario. We operate through SFTP, SSH, and direct database access when the admin dashboard is unavailable. We do not need a working WordPress login to fix your site.

If we investigate and determine the site is unrecoverable with no viable backup path, we will not charge the full emergency fee. We only charge for successful resolution.

Yes. Agency plans include volume discounts starting at 5+ sites. We also offer white-label reporting, bulk management, and a dedicated account manager for agencies managing 20+ sites.

Learn about agency plans →

Absolutely. We can work alongside them or take over completely. No conflicts. Many agencies use us as their technical backbone while their designer or strategist handles creative work.