Speed Diagnosis & Fix

Your WordPress site is slow. We'll tell you exactly why — and fix it.

"My site is slow" is a symptom, not a diagnosis. The actual cause might be your hosting server, your database, your images, your JavaScript, or a combination of all four. We find the specific bottlenecks causing your site to load slowly and fix them, in the right order.

Initialize Diagnostic Read Protocol →

4hrurgent acknowledgement target

7+years WordPress reliability

Humanspecialist diagnosis

The Slow Site Diagnosis Protocol

- **Baseline measurement:** We measure load time using WebPageTest from multiple geographic locations and device profiles, not just a desktop browser on a fast connection.

Baseline measurement

We measure load time using WebPageTest from multiple geographic locations and device profiles, not just a desktop browser on a fast connection.

TTFB analysis

Time to First Byte tells us immediately whether the bottleneck is at the server level (hosting, PHP, database) or the client level (assets, scripts).

Waterfall chart review

We analyze the full asset loading sequence to identify which specific resources are causing delays, blocks, and layout shifts.

Database query profiling

We enable query profiling to identify slow or redundant database queries contributing to server response time.

Third-party script audit

We catalogue every external script loading on the page and measure its impact on rendering, analytics, chat widgets, ad scripts, and social embeds are frequent culprits.

Prioritized fix list

Rather than fixing everything simultaneously, we prioritize interventions by impact, addressing the bottleneck causing the most delay first.

Post-Mortem Report

Case Study: The Homepage That Took 14 Seconds to Load

SymptomA B2B software company's homepage was taking 14 seconds to fully load. They had already upgraded their hosting, installed WP Rocket, and enabled their CDN. Nothing had made a meaningful difference.

ResolutionThe waterfall chart showed a 6-second block caused by a third-party live chat widget loading synchronously, preventing the page from rendering until the external chat server responded. Additionally, the hero section image was a 3.8MB PNG served at full resolution to mobile devices.

Business Impact

We deferred the chat widget to load after page interaction (rather than on page load), converted and properly sized the hero image, and implemented lazy loading for below-fold content. Load time dropped from 14 seconds to 2.6 seconds. The changes took 4 hours to implement, dramatically faster than the two hosting upgrades that had each taken days of migration work and produced marginal improvements.

Common questions

Questions answered.

I've already installed WP Rocket. Will that help?

WP Rocket is a good tool that handles server-side caching and some asset optimization. If your site is still slow after WP Rocket, the bottleneck is in a layer the plugin doesn't address, database queries, server response time, third-party scripts, or image delivery. We diagnose which layer is causing the problem.

Could my hosting be the cause?

Hosting is one of several possible causes, specifically the server response time (TTFB) layer. If TTFB is above 600ms, hosting or server configuration is contributing to slowness. We measure TTFB as part of every diagnosis and recommend a hosting change only when the data supports it.

How fast should my site be?

Google's targets: LCP (Largest Contentful Paint) under 2.5 seconds, INP (Interaction to Next Paint) under 200ms, CLS (Cumulative Layout Shift) under 0.1. These are achievable on almost any modern WordPress site with proper optimization.

Submit an Incident Report.

Whether it's an active emergency or a request for managed operations, submit your URL and symptom. Reviewed by human specialists, acknowledged within 4 hours.